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230 articles in Agentforce & AI

Salesforce Unveils Agentforce to Boost Financial Services Support
Salesforce unveils Agentforce to boost financial services support, delivering smarter AI-driven assistance for faster, personalized service.

AI Grounding Explained: Connecting Prompt Templates with Salesforce Data
Discover how AI grounding connecting prompt templates with Salesforce data to deliver accurate, context-aware responses and automation.

Salesforce Acquires Convergence.ai to Boost Agentforce with AI
Salesforce acquires Convergence.ai to boost Agentforce with AI, enhancing CRM automation and delivering smarter, AI-driven customer support.

Salesforce Introduces AgentForce with Consumption-Based Pricing
Salesforce introduces AgentForce with new consumption-based pricing, offering flexible AI-powered CRM solutions tailored to usage needs.

Is CRM Evolving? How AI is Shaping the Future of the Industry
Is CRM evolving? How AI is shaping the future of the industry by revolutionizing automation, personalization, and customer insights.

Salesforce Launches Agentforce to Revolutionize HR Employee Support
Salesforce Launches Agentforce to Revolutionize HR Employee Support with AI-powered automation, boosting efficiency and employee satisfaction.

Automating AI with Template-Triggered Prompt Flows in Salesforce
Template-Triggered Prompt Flows in Salesforce let you automate actions based on templates, boosting efficiency and streamlining workflows.

What is Salesforce Large Action Model and New AI Agent Testing Tools
Explore Salesforce Large Action Model and new AI Agent Testing Tools that streamline automation and boost intelligent agent performance.

Prompt Engineering Is Dead in 2025
Prompt Engineering Is Dead in 2025 – discover why AI is shifting, what it means for developers, and how to adapt to the new era of automation.
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