iTechCloud Solution

Why do businesses need Customized Salesforce Solutions?

Customized Salesforce solutions are essential for businesses because they recognize the uniqueness of each organization and its specific needs. While out-of-the-box Salesforce solutions provide a solid foundation, they may not cater to all business requirements. Here's why Salesforce customization services is crucial, emphasizing flexibility and scalability benefits.

  • Unique Business Needs
  • Process Optimization
  • Enhanced User Adoption
  • Flexibility and Adaptability
  • Scalability
  • Competitive Advantage
  • Data Integration
  • Compliance and Security

Our Salesforce Development Services

Salesforce development services, which encompass a wide range of capabilities to help businesses optimize their Salesforce environments.

  • Custom Apps
  • Trigger & Batch Apex
  • Visualforce & Lightning Components
  • API Development

Our Development & Customization Process

1. Discovery:

The Discovery phase is the initial step in understanding the client's needs, objectives, and challenges. It sets the foundation for the entire project by gathering key information.

1. Conduct meetings and workshops with the client.
2. Assess current Salesforce configurations.
3. Identify pain points and areas for improvement.
4. Define project scope, goals, and success criteria.

1. Requirement documentation.
2. Project scope and objectives.
3. Discovery report outlining findings and recommendations.

2. Design & Development:

This phase involves designing the customized Salesforce solution based on the insights gained during the Discovery phase and developing the necessary components.

1. Create a detailed design document.
2. Develop Apex code for custom logic.
3. Design Visualforce or Lightning components for customized UI.
4. Integrate APIs or external systems as required.

1. Design documentation.
2. Codebase for custom development.
3. Visualforce or Lightning components.
4. Integration specifications and configurations.

3. Testing:

Testing ensures that the customized Salesforce solution functions as intended, is free of defects, and meets the defined requirements.

1. Develop and execute test cases.
2. Identify and resolve any issues or bugs.
3. Conduct performance and load testing.
4. Validate that custom components and processes.

1. Test plans and test cases.
2. Test results and defect logs.
3. Performance testing reports.
4. User acceptance testing (UAT) documentation.

4. Deployment & Training:

The final phase involves deploying the customized solution into the production environment and ensuring that users are trained to use it effectively.

1. Plan and execute the deployment schedule.
2. Deploy custom code, components, and configurations.
3. Monitor initial transactions for any issues.
4. Provide training to end-users.

1. Deployment plan and schedule.
2. Deployment documentation.
3. Training materials and sessions.
4. Post-deployment support plan.
5. Handover to operations and support teams.

iTechCloud Solution