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Salesforce · Health Cloud

A complete view of every patient, and the team around them.

We implement Salesforce Health Cloud for providers, payers and life sciences, covering patient 360, care coordination, referrals and member engagement, securely connected to your EHR and clinical systems.

At a glance
360°
Patient & member view
Care plans
Coordinated across teams
Secure
Consent & data protection
AI
Care coordination insights
Since 2017
10+ years of delivery
200+
Projects delivered
100+
Salesforce certifications
5
Regions served
The challenge

Care is held back by fragmented data.

Patient information is spread across the EHR, billing and spreadsheets. Referrals are tracked by phone, care plans live in documents, and patients get inconsistent communication.

✕
Patient data in silos
Care teams can’t see the whole patient across systems.
✕
Coordination by phone and fax
Referrals and follow-ups fall through the gaps.
✓
Connected, personal care
Health Cloud brings patients, care teams and data together.
What we do

End-to-end Health Cloud services.

From first workshop to long-term optimisation, a single accountable partner across the entire Health Cloud lifecycle.

Health Cloud Assessment

Map care journeys, systems and compliance needs to a phased plan.

Health Cloud Implementation

Patient 360, care plans, care teams and referrals configured.

EHR Integration

Connect EHR and clinical systems using APIs, HL7/FHIR and MuleSoft.

Patient & Member Portals

Secure self-service experiences with Experience Cloud.

Data Migration

Move patient and member data securely with validation.

Managed Support

Releases, enhancements and compliance-aware support.

Capabilities

Everything connected care needs, in one platform.

Patient 360

Clinical and non-clinical data in one view for care teams.

Care Plans & Coordination

Shared care plans, tasks and goals across the care team.

Referral Management

Track referrals from intake to appointment.

Patient Engagement

Personalised outreach, reminders and self-service.

Einstein & Agentforce AI

Risk signals, next-best actions and AI help for coordinators.

Security & Consent

Consent management, field-level security and audit trails.

Beyond the core

Health Cloud across the care journey.

Providers

Patient engagement, care coordination and access.

Payers

Member services, utilisation and care management.

Life Sciences

Patient support programmes and HCP engagement.

Home Health

Scheduling and visits with Field Service.

Our approach

A proven path from kickoff to measurable revenue.

01

Discovery & value mapping

We review your processes, data and systems, then prioritise the changes with the biggest impact.

02

Solution design

Data model, automation and user experience designed around how your teams actually work.

03

Build & configure

Agile sprints with clean, scalable configuration and regular demos.

04

Data migration & integration

Clean migration and reliable integrations with the systems around you.

05

Enablement & launch

Role-based training, adoption support and hypercare after go-live.

06

Optimise & scale

Managed services, quarterly roadmaps and AI improvements over time.

Packages

Right-sized for where you are today.

Fixed-scope packages, from a readiness assessment to a full Health Cloud rollout.

Assessment

Plan before you build

Health Cloud fit & readiness review
Current-state and data audit
Prioritised roadmap & estimate
Quick-win recommendations
Talk to us
Popular

Implementation

Go live with confidence

Solution design & configuration
Integrations & data migration
Testing, training & launch
Hypercare after go-live
Talk to us

Managed & AI

Grow and optimise

Enhancement sprints
Release & health management
Agentforce & AI roadmap
Quarterly optimisation reviews
Talk to us
Engagement models

Work with us the way that fits.

Dedicated team

A cross-functional Salesforce squad embedded with you for the long haul.

Project-based

Fixed-scope delivery with clear milestones, timelines, and outcomes.

Staff augmentation

Certified experts who extend your in-house team on demand.

Why iTechCloud

A Salesforce partner accountable to your outcomes.

Salesforce Select Partner

100+ certifications across Sales, Service, Data, and AI clouds.

AI-first delivery

Every implementation is built to be Agentforce- and Einstein-ready from the ground up.

Five-region coverage

Follow-the-sun delivery across USA, UK, Europe, Middle East, and APAC.

Outcome accountability

We tie our engagements to adoption and revenue metrics, not hours billed.

Connected ecosystem

Health Cloud, connected to your clinical systems.

From MuleSoft and Tableau to Slack, ERP and marketing platforms, we connect Health Cloud to the systems your teams already rely on.

Salesforce
MuleSoft
Tableau
Slack
AWS
Google Cloud
FAQ

Salesforce Health Cloud, answered.

Health Cloud is Salesforce’s CRM for healthcare and life sciences, bringing patient and member data, care plans and engagement together for care teams.
Yes. We connect EHR and clinical systems through APIs, HL7/FHIR standards and MuleSoft so care teams see current information.
We configure consent management, field-level security, encryption options and audit trails in line with your data-protection requirements.
Providers, payers, home health organisations and life sciences companies running patient or member programmes.
Yes. We build secure patient and member portals with Experience Cloud for appointments, forms and messages.
Yes. Our managed support covers releases, enhancements and ongoing optimisation.

Ready to connect patient care?

Book a free discovery call. We’ll assess your setup and map the fastest path to a Health Cloud your team loves to use.