We don’t just implement Salesforce. We help you run a connected commercial and service operation.
From demand planning and sales agreements to quoting, ordering, installation and after-sales service, we connect every step of the customer lifecycle to your ERP and plant data.
Sales & Forecasting
Plan from one trusted view of demand.
Quote-to-Cash
Move from configuration to order without rekeying.
Channel Sales
Work with dealers and distributors on shared data.
Field Service
Get the right technician and parts to every job.
Customer Service
Resolve order, warranty and parts requests faster.
Supply & Asset Visibility
See orders, stock and installed assets in one place.
Manufacturing challenges we solve
Manufacturers, OEMs and distributors hit the same walls. Here’s where we make the difference.
Unreliable forecasts
Sales, finance and operations plan from different spreadsheets and different numbers.
How we solve it ↻Account-based forecasting and sales agreements give one shared view of committed and expected demand.
Slow, error-prone quoting
Complex configurations, price lists and discounts are assembled by hand in spreadsheets.
How we solve it ↻Revenue Cloud and CPQ guide configuration, pricing and approvals into accurate quotes.
ERP data locked away
Orders, invoices and inventory sit in the ERP, out of sight for sales and service teams.
How we solve it ↻MuleSoft brings order status, stock and pricing from the ERP into Salesforce.
Limited channel visibility
Dealers and distributors report pipeline, orders and sell-through by email and file.
How we solve it ↻Experience Cloud portals for partner orders, deal registration and shared forecasts.
Inefficient field service
Technicians arrive without the right parts, history or skills for the job.
How we solve it ↻Field Service scheduling, mobile work orders and asset history in one place.
Untracked installed base
Warranties, contracts and serviced assets are hard to see across customers and sites.
How we solve it ↻Asset Service Management tracks installed assets, warranties and service contracts.
Rebate and agreement leakage
Volume commitments and rebate programmes are managed outside the sales process.
How we solve it ↻Sales agreements and rebate management keep commitments, actuals and payouts aligned.
Reactive customer service
Order, warranty and parts enquiries pile up across phone and email inboxes.
How we solve it ↻Service Cloud and AI agents resolve routine requests and route the rest.
Disconnected systems vs a connected manufacturing platform
The complete manufacturing customer journey
Every stage from forecast to after-sales service, connected, automated and visible. Select any step to see how it works.
Demand
Leads and opportunities from web, trade shows and partners captured in one place.
Agreement
Sales agreements record committed volumes, pricing and terms by account and product.
Forecast
Account-based forecasts combine agreements, opportunities and run-rate business.
Configure
Guided selling configures products and options against engineering rules.
Quote
Accurate quotes with pricing, discounts and approvals generated from one catalogue.
Order
Orders flow to the ERP, with status and delivery dates visible back in Salesforce.
Install
Installation and commissioning scheduled with the right technicians and parts.
Service
Cases, work orders and preventive maintenance managed against each asset.
Renewal
Service contracts, warranties and rebates tracked with timely renewal prompts.
Insights
Dashboards on demand, pipeline, service and channel performance for leadership.
Solutions we offer
A complete manufacturing technology stack: platform, AI, channels and integrations.
AI-powered manufacturing transformation
Governed AI agents that work alongside your sales, service and channel teams, drafting quotes, answering order and warranty questions and preparing technicians, always with your people in control.
Customer Service Agent
Answers order status, warranty and parts questions from ERP and service data, handing off to staff when needed.
Quote Assistant
Drafts quotes from customer requirements, suggesting configurations, options and pricing for review.
Forecast Insights
Highlights gaps between agreements, forecasts and actual orders so teams can act early.
Technician Briefings
Summarises asset history, open cases and likely parts before a technician arrives on site.
Asset Signals
Turns IoT and service data into alerts and proactive work orders for at-risk equipment.
Partner Assistant
Helps dealers and distributors find products, check availability and place orders in the portal.
Account Summaries
Summarises agreements, orders, cases and opportunities for account managers before a meeting.
Operational Insights
Explains trends in demand, service volumes and channel performance in plain language.
A partner that understands manufacturing, not just Salesforce.
10+ years of Salesforce delivery, a certified team and Manufacturing Cloud experience, built around ERP integration, channel partners and service operations.
Accelerators built for manufacturing
Reusable assets that cut time off delivery and de-risk your Manufacturing Cloud rollout.
Manufacturing Cloud Starter
A starting data model, sales agreement templates and forecast dashboards to configure, not build from scratch.
Quote-to-Cash Toolkit
Product catalogue, pricing, approval and order hand-off patterns ready to adapt to your ranges.
Dealer Portal Kit
Experience Cloud templates for partner ordering, deal registration and shared forecasts.
Field Service Blueprint
Work order, scheduling and mobile patterns for installation, repair and preventive maintenance.
ERP Integration Patterns
Reusable MuleSoft patterns for accounts, products, pricing, orders and inventory.
Service Agent Templates
Agentforce topics and guardrails for order, warranty and parts requests.
One integration ecosystem
Salesforce at the core, connected to the ERP, PLM, shop floor and supply chain systems that run your business.
Our engagement model
Consulting
Understand your sales model, channels, service operation and ERP landscape.
Design
Design the account 360, quote-to-cash flow and data model.
Build
Configure Manufacturing Cloud and integrations in agile sprints.
Validate
Test workflows, pricing and ERP data with sales, service and partner users.
Launch
Phased go-live with training for sales, service, field and channel teams.
Optimise
Managed support, new capabilities and AI roadmap over time.