Built by iTechCloud Solution, a Salesforce partner since 2017 with 200+ enterprise projects and 40+ certified specialists. VoiceDeal exists because we kept watching good conversations die before they reached the CRM.
Judge it on a real call, not a feature list.
Every AI voice vendor claims to sound natural. Listen to an unedited call and decide before you book anything.
See the console and the CRM write-back
Two minutes: designing an agent, running a call, and watching the record update live.
It doesn't just talk. It gets work done.
Most voice AI ends when the call ends, leaving your team to key in what was said. VoiceDeal finishes the job inside your systems.
Qualifies leads
Runs your qualification framework on every call, scores intent from the actual conversation, and drops disqualified leads before they reach a rep.
Books appointments
Checks live availability in Google or Outlook Calendar, offers real slots, confirms, and sends the invite before hanging up.
Updates your CRM
Writes the transcript, disposition, and every captured field straight into Salesforce, HubSpot, Zoho, or Dynamics, no rep data entry.
Triggers workflows
Fires the downstream action the conversation calls for: create a ticket, send a document, start a nurture sequence, notify an owner.
Follows up
Sends the WhatsApp, SMS, or email the caller agreed to, then calls back on the cadence you set until there is a resolution.
Hands off to humans
Detects complexity, frustration, or a buying signal and warm-transfers to the right rep with full context already on screen.
Live on real traffic in about three weeks.
Connect your stack
Point VoiceDeal at your CRM, calendar, and telephony. API-first, so custom systems connect through REST or webhooks.
Design the agent
Define the objective, the questions it must ask, the guardrails it must respect, and the voice and language it speaks in.
Test against real scenarios
Run the agent through your edge cases and objection paths, review transcripts, and tune before a single customer hears it.
Go live, in a controlled way
Start on a slice of traffic with human review on every call, then widen as the transcripts prove it out.
Measure and improve
Every call is transcribed, scored, and searchable. Fix what the data shows is failing and redeploy the same day.
Every call you wish someone had time to make.
Outbound
The agent places the call: at volume, on schedule, and within the calling windows your regulator allows.
Inbound
The agent answers on the first ring: at 2am, during a campaign spike, and on the days your team is short.
What's under the hood.
Natural, low-latency speech
Sub-second response times with barge-in support, so callers can interrupt and be understood instead of waiting for a beep.
Context retention
The agent remembers what was said earlier in the call, and in previous calls, instead of restarting the conversation each time.
Custom voices and accents
Choose the voice, accent, pace, and conversational style that fits your brand and the market you are calling into.
Guardrails and refusals
Hard limits on what the agent may promise, quote, or disclose, with a defined escape path when a caller pushes past them.
Full transcription and scoring
Every call transcribed, summarised, sentiment-scored, and searchable, with the audio retained per your policy.
Real-time CRM sync
Fields, dispositions, and next actions written during the call, not batched overnight.
Workflow execution
Trigger tickets, documents, payments links, and sequences mid-conversation through webhooks and native connectors.
Human-in-the-loop
Live listen-in, whisper coaching, and instant takeover for any call your team wants to own.
Campaign and list management
Dial rules, retry logic, time-zone-aware windows, and DNC scrubbing built into the dialler.
A/B testing on scripts
Run two conversation designs against the same list and keep the one the transcripts prove works.
API-first, so it fits the stack you already run.
Conversations only matter if the outcome lands somewhere. Every integration below writes back in real time, during the call.
The call that matters is different in every sector.
Real Estate
Call every portal lead in seconds, qualify budget and locality, and book site visits straight into the sales calendar.
Financial Services & NBFC
Qualify loan enquiries, chase documentation, and run consent-aware collections outreach at scale.
Insurance
Renewal reminders, policy queries, and first-notice-of-loss capture without adding call-centre headcount.
Healthcare
Appointment booking, reminders, and pre-visit intake, with HIPAA-aligned handling of what is said.
Education & EdTech
Respond to admission enquiries instantly, qualify intent, and book counsellor sessions around the clock.
Retail & E-commerce
Order status, delivery coordination, abandoned-cart recovery, and post-purchase feedback calls.
Travel & Hospitality
Booking confirmations, itinerary changes, and multilingual guest support across time zones.
Automotive
Test-drive booking, service reminders, and follow-up on enquiries from every dealership channel.
Staffing & Recruitment
Screen candidates against role criteria, confirm availability, and schedule interviews automatically.
Collections & Recovery
Consistent, compliant, non-confrontational reminder calls with payment links and full audit trails.
You pay for minutes used, not seats filled.
Volume, languages, and integration depth all move the number, so we quote against your actual call plan rather than publish a price that would be wrong for you.
Pilot
Proving one use case on real traffic
Growth
Most commonRunning voice across a live funnel
Enterprise
Regulated, multi-region, high volume
Four weeks from first call to a decision you can defend.
Discovery and design
We map the conversation, the data it needs, and the systems it must touch.
Build and integrate
Agent configured, CRM and calendar connected, guardrails set, test calls running.
Controlled launch
Live on a slice of real traffic with every transcript reviewed by your team and ours.
Scale or stop
You see the transcripts and the outcomes, then decide whether to widen it. No lock-in to find out.