Salesforce’s Einstein AI will enhance automation, streamlining tasks, predicting customer behavior, and personalizing experiences, improving decision-making and efficiency.
The unified Customer 360 platform will provide deeper customer insights, enabling businesses to deliver highly personalized content and recommendations, boosting engagement and loyalty.
Salesforce’s low-code/no-code tools will empower non-technical users to build custom apps quickly, reducing development time and costs.
Blockchain will enhance Salesforce’s capabilities, particularly in securing transactions and improving transparency, benefiting industries like finance, healthcare, and supply chain.
Salesforce will help businesses track sustainability efforts with tools to measure carbon footprints and promote ethical practices, supporting corporate social responsibility goals.